Bank Of America Site Outage Leaves Customers Without Online Access To Accounts

The @BofA_Help Twitter account is fielding complaints from a huge number of customers

For the last few hours, Bank of America customers across the country have been complaining about being unable to access their accounts online or through the bank’s mobile app.

“We’re aware of the online banking issue and addressing as quickly as possible,” a company rep tells the AP. We’re also working closely with our customers to help alleviate any concerns.”

The @BofA_Help Twitter account has spent its Friday responding to upset and concerned customers.

It first confirmed the issue with a Tweet stating, “We’re experiencing some technical issues and we are working to resolve as soon as possible. Thank you for your patience.”

We don’t know if this has disrupted ATM access or in-bank access to customer accounts.